Saturday, January 24, 2009
HP Sucks - Beware
A warning from the Furballs - Do not buy an HP product. Our computer that is less than two years old is not working for the forth time! We sent it back to HP because the screen is so dark it can't be read for the second time. Now that they have the computer, they are telling us that they won't fix it unless we send them $298 (about half the money we spent to buy the piece of &*$%!) even though they sent us e-mails twice saying that this repair would be free. They say the motherboard is bad and that's not covered by the warranty. Tell me, how does a motherboard go bad in less than one year????? HP's customer "service" sucks. Stay away, buy a Mac, IBM, or anything else, but don't buy HP! They don't stand behind their products.